During the mediation process, you are allowed to work with the other party to reach an agreement; however, you must not be forced to reach an agreement or to participate in the process. If you cannot reach an agreement, an arbitration service can decide for you.

When parties find themselves involved in a serious conflict, they often try to avoid the expense and hassle of litigation by turning to one of the two most common alternative dispute resolution processes: mediation or arbitration.

Arbitration is a binding process. You will want to be familiar with a particular arbitration procedure before you agree to submit yourself to the service. Several judges, may judge your case and come to a decision.